We attempt to process and ship your order as quickly as possible. Please contact us as quickly as soon as possible if you need to modify or cancel your order. We are unable to cancel or modify upon your behalf after the order has shipped.
If you've checked your spam and trash folders and still cannot locate your confirmation or shipping emails, send us a quick request at email@example.com. From time to time customer email systems may block our shipping emails.
We have several dealers throughout the United States. Our full product line is available on our website and Amazon also. We are also featured online and in-stores with top retailers like Home Depot, Lowes and more.
All of our locks are manufactured in our facility in Troy, MI USA. We buy steel and brass from US companies, we stamp the lock bodies, we make our own rivets, shackles and buy internal parts from US companies. We only source one piece of the lock overseas and some of our packaging is produced outside of the US. We make every effort to make and buy in America.
Commando locks each come with two keys. Keep one as a backup in case you need to make extra copies. As part of our security protocol, we do not give out key codes for lost and unregistered keys, if you have lost both keys your best bet is calling a locksmith, trying to remove (cut the lock) and get a new one if possible. Unfortunately, this is the challenging side of adhering to security guidelines, we can’t confidently send out new keys without fear of compromising someone’s lock (how could we confirm who the true owner is?).
Keyed alike padlocks are simply a group of padlocks that open with the same key. For convenience or security and ease, keyed alike padlocks use the same keyway, so all keys open all locks in the set. They are often sold in sets of 2 or 4 locks keyed alike at retail but Commando Lock will customize any number of keyed alike locks. Contact us at firstname.lastname@example.org
Commando offers keyed alike sets of 2 or 4 locks for sale at retail and online on most locks - also up to 100+ on and with Custom Color sets available in volume by contacting us at email@example.com consultation.
We engineered our locks with a "recurve" design for maximum protection against hammer blows. The thicker walls protect the inner locking mechanism and add more weight to our locks. Pick up any Commando Lock padlock and you'll feel the difference, they are truly heavy-duty padlocks.
In a word, yes. The Commando method of manufacture creates the strongest laminated padlock body in the industry. Our laminated layers are interlocked together in a proprietary design, and done so under 200,000 Lbs of pressure.
When the right key is inserted into a pin-and-tumbler lock, the notches of the key allow the spring-loaded pins to move up and down until they line up with the shear line between the core and the shell of the cylinder. When the pins align with the shear line, the cylinder can turn, and the lock will open.