Help Center



How do I log into my Commando Lock Account?

I Forgot my password, what should I do?

Free Shipping Locations

How do I unsubscribe from emails?

Where is my order?

Can I cancel or modify my order?

How long does it take to process my order?

I did not receive an order confirmation?

Where can I buy Commando Lock products?

Where are Commando Locks manufactured?

Key Questions

I lost my key, can I get a new one?

What are keyed alike padlocks?

How to order keyed alike padlocks?

What is a keyway?

What keyways do Commando Lock offer?

Can I get my Commando Lock keys copied at a hardware store?

Design Questions

The Commando lock has a unique shape. Why?

Are Commando Lock padlocks strong?

What is a dual ball mechanism?

How does a pin cylinder lock work?

How many pins does a padlock cylinder have?

What is a High Security padlock Cylinder?

What is a security pin?

Why up to 10 security pins?

Why don't Commando Locks have springs?

Why are Commando Lock shackles hard to cut?

Is the Total Guard bolt cutter proof?

Cable Thickness


How do I use the iChange Padlock system?

Questions on what is the best padlock?

What are the best padlocks for lockers?

What is the best padlock for storage units?

What is the best cooler lock and cable lock system?

What is the best Pelican case lock?